Help

Keep the next step clear.

The form could not confirm receipt

Your entries stay in the form. Check the message and retry from the same page when the service is available. Do not attach footage. If the problem continues, contact sammy@m1studio.co.uk.

I have sent a pilot enquiry

An accepted request means it reached the enquiry service. It is not a booking or an account invitation. Keep the reference and wait for the fit and scope discussion before filming or uploading for the pilot.

My invitation is missing or expired

Contact the person who arranged your pilot. Ask them to check the invited email and access. Never use another player's sign-in or forward your private invitation.

An upload stopped

Use the recovery controls in your invited application. Keep the original file until the upload is confirmed. If it remains stuck, give the organiser the displayed status and recording reference; do not post the video publicly.

A report or recipient looks wrong

Stop sharing and contact your coach or organiser. Player identity, recording access and report audience need separate checks, especially when participants or teams change.